05 / CONTACT

Talk to a human.

We answer real email from real people. Press, partnerships, abuse reports, security disclosures — same address, no triage queue.

General & support

support@oqos.io

Account questions, refunds, anything else. We usually reply within 2 business days.

Security disclosures

support@oqos.io

Subject prefix [SECURITY].

Abuse & legal

support@oqos.io

Subject prefix [ABUSE] or [LEGAL]. We act on lawful requests. Our systems hold no record of the sites our users visit.

06 / LEGAL ENTITY

MKV IT Solutions Ltd

OQOS is operated by MKV IT Solutions Ltd, a private limited company incorporated in England and Wales. The company is the data controller for the OQOS service under the UK GDPR.

Legal nameMKV IT Solutions Ltd

Companies House No.17172181 ↗

Incorporated21 April 2026

JurisdictionEngland & Wales

Registered office128 City Road
London, EC1V 2NX
United Kingdom

Data controllerMKV IT Solutions Ltd

Data protection contactsupport@oqos.io · subject prefix [GDPR]

Lawful basisContract performance (Art. 6(1)(b) UK GDPR) for service delivery; legitimate interests for fraud prevention.

OperationsRemote, distributed engineering team

InfrastructureAPI and database on servers we operate in Finland (EU); VPN servers rented from hosting providers in the EU, the UK, the US, Canada, Turkey and Brazil